Lake Health Alliance, Inc.
888-612-7222
Customer Support Policy
Lake Health Alliance Customer Support Policy
Hours of Operation:
Monday - Friday, 8:00 AM - 5:00 PM (Central Time), excluding national holidays.
Scheduled Maintenance:
Scheduled maintenance may occur between 7pm – 4am (Central Time), during weekends and holidays, or with 24-hour notice.
Available Support:
Technical Support is included for all Subscription Plans for OneTouch EMR software. Users of valid licenses may receive free technical support by the following methods:
Telephone support by calling 888-612-7222 ~ Email support at support@lakehealthalliance.com
Technical support topics include answering questions about the functionality of the software, correcting problems resulting from user error, and providing advice on system-related issues such as connecting to other software or troubleshooting program errors.
Lake Health Alliance Inc. ™ is a medical technology company which provides state-of-the-art EMR, Practice Management, Medical Billing software.and Billing Services
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1208 Surrey Ln.
Allen, TX. 75013